Frequently Asked Questions About ADT Home Security Systems

Frequently Asked Questions By Phoenix Homeowners

ADT home security systems are designed to provide comprehensive protection and peace of mind for homeowners. By addressing these frequently asked questions, we hope to have provided clarity and insights into ADT's home security systems, their installation process, monitoring services, and remote access capabilities. Choosing a home security system is an important decision, and understanding the features and functionality of ADT's systems can help you make an informed choice to protect your home and loved ones.

ADT’s home security system is a comprehensive solution designed to safeguard your home against potential threats. It typically includes various components such as a control panel, security sensors (such as door/window sensors and motion detectors), video surveillance cameras, environmental detectors (such as smoke and carbon monoxide detectors), and optional home automation features. These components work together to provide comprehensive security coverage, helping to deter intruders, detect emergencies, and notify both homeowners and ADT’s monitoring center for prompt action.

Each system is different. This means that the non-emergency signal may mean something different depending on the system. Refer to your security system user’s manual to assist you. If you’re unsure which system you have, log into and look at the System Information section on your Overview page.

ADT offers professional installation services to ensure that your home security system is set up correctly and functions optimally. When you choose ADT, a trained technician will visit your home at a scheduled time to install and configure the system according to your specific requirements. They will strategically place sensors, cameras, and other components in key areas of your home to maximize coverage. The technician will also guide you through the system’s operation, explain its features, and answer any questions you may have.

SafeStreets is in the business of taking care of their clients and providing all the equipment to monitor their home that is needed. Give us a call and explain your specific needs and one of our call technicians will be glad to help you protect your home.

Find the right package at the right price to get started with ADT-monitored home security systems today. Starting at $7/ week* ($27.99/ month*), ADT monitoring costs cover 24/7 professional monitoring and intrusion detection for any package.

In the event that an alarm is triggered, such as a door or window sensor being activated or motion detected by a motion sensor, ADT’s monitoring center is notified immediately. Trained professionals at the monitoring center will assess the situation and take appropriate action based on predetermined instructions you have provided. They will attempt to contact you to verify the alarm and determine the appropriate response, whether it’s notifying emergency services, dispatching security personnel, or contacting designated individuals on your emergency contact list.

ADT offers 24/7 monitoring, a 6-month ADT money-back guarantee* (certain restrictions apply), and the peace of mind that your most precious assets are safe.

Home protection and family safety are the primary purposes of a home security system. While this includes detecting burglary, a security system also detects a number of other threats, including smoke, fire, carbon monoxide poisoning, and water damage.

Yes, ADT offers remote access and control of your home security system through their mobile app or web portal. With these intuitive interfaces, you can arm or disarm your system, view live video feeds from your surveillance cameras, receive real-time alerts and notifications, and even control compatible home automation devices. This remote access capability allows you to monitor and manage your security system from anywhere, providing added convenience and peace of mind.

ADT’s monitoring services provide continuous surveillance and response to potential security threats. ADT’s monitoring centers operate 24/7, staffed with trained professionals who monitor the status of your security system and respond to alarms or alerts. In the event of an emergency, ADT’s monitoring team can quickly dispatch emergency services to your location. ADT offers different levels of monitoring services to suit your needs, including basic monitoring, two-way voice monitoring, and video monitoring.

ADT Security Monitoring in Phoenix Arizona
ADT Command Panel On Wall Control Home Automation

Home Automation

Everyone needs a little help managing life at home. Now ADT Control App can help! To ensure that your home is at the perfect temperature when you come and go, ADT Control allows you to remotely turn your thermostat up and down. On top of that, you can take control of your electricity by remotely automating, scheduling, dimming, or turning lights on and off- indoors and outdoors!

The ADT Command interactive touchscreen panel allows you to manage your security and lifestyle from any room in your home. You’ll be able to save energy and money by adjusting thermostats and lighting, accessing live video, locking and unlocking doors, and much more.

Remote Access

ADT Control App gives you the ability to remotely monitor your home through the ADT Control web and mobile app® from any internet-connected device. Life is better when you’re in control. You can now remotely:
  • Arm and disarm your security system
  • Lock and unlock your doors
  • Monitor water and flood sensors
  • Receive customized security alerts via text message or email
ADT home security systems & alarm security for homes
ADT home security systems & alarm security for homes

ADT Control App

You speak, your home listens. The new voice-controlled Smart Home app lets customers use voice-activated commands to interact with their ADT Control App. Spoken commands control lights, thermostat, door locks, and the security system. How it works is bio-metric voice recognition authenticates the user after the customer sets up a unique phrase. This phrase becomes the customer’s secure password. Speaking a command can initiate a single service or a mode that triggers multiple tasks. It’s simple to use, especially when your hands are full or when using a touch pad isn’t practical.

ADT home security systems have earned a reputation as one of the most trusted and reliable solutions for protecting homes and providing peace of mind. However, as with any advanced technology, it’s natural to have questions and seek clarification before making a decision. In this article, we will address some of the frequently asked questions about ADT home security systems, shedding light on their features, installation process, monitoring services, and more. By providing answers to these common queries, we hope to assist you in making an informed choice when it comes to securing your home.